Editorial
For corrections, outdated information or feedback on our reviews, write to editorial@kazino-masr.com. Corrections to live pages are usually applied within 48 hours — every ranking page shows its last update date.
Players
We cannot resolve disputes with casinos on your behalf, but we track every complaint we receive: a pattern of unresolved player complaints is a dealbreaker in our testing and has removed brands from our ranking before. Include the casino name, dates and screenshots if you can.
Operators & partnerships
Casino operators can reach us at partners@kazino-masr.com. Two things we tell everyone up front: inclusion in the ranking is earned through testing and cannot be bought, and commercial terms never affect scores or positions. If your brand failed a dealbreaker, we will tell you which one — retests happen quarterly.
Responsible gambling resources
If gambling is causing you or someone close to you harm, these organisations offer free, confidential help: BeGambleAware and Gambling Therapy (Arabic-language support available).